System Came When the Doctor was Thirty

The Security Office and Medical Affairs Department are both places that handle medical disputes. The difference is that the Security Office focuses on handling conflicts related to medical disputes.

Conflicts that generally involve calling the police are managed by the Security Office.

After explaining to the traffic police and public security comrades, Yao Xin said, ”After the patient was transferred from 120 to our hospital’s emergency department, our emergency department’s resuscitation room started the resuscitation immediately.”

”In such an urgent situation at that time, even if the resuscitation was timely, the result of transferring to the operating room would still be the same if we had to wait for the family’s signature.”

”Colleagues from the public security system, the two patients brought in do not require any further follow-up, they can be sent directly to the morgue.”

”If the resuscitation was not timely, it’s an attitude issue; if it was timely but the capabilities were relatively limited, this is a regional issue. We can only do our utmost to utilize the maximum personal capabilities of the first-line and second-line doctors on duty that day.”

”Therefore, what the patient and family said about unauthorized surgery without signatures and technical incompetence does not exist.”

”Nie Ping from our orthopedic trauma special department participated in the surgery, one of the few associate chief physicians in our hospital.”

”In our Xiangzhou, how many hospitals can ensure there’s always an associate senior officer on duty for second-line shifts daily? From my understanding, only our hospital has such a doctor resource reserve.”

”Since the resuscitation was timely, and the personnel involved and the level of the surgical doctor were almost the best in our hospital, not being able to resuscitate only proves that the conditions of the emergency patients brought to our hospital were beyond our emergency service capabilities.”

”The injuries were too severe.”

A relatively young family member of the patient retorted, ”Doesn’t your hospital have chief physicians?”

”Director Wu was on the second-line duty yesterday. The several associate chief physicians and chief physicians of the trauma department take turns on duty.”

”Even a donkey needs rest; you can’t have Director Wu, who is over fifty, on duty every day, can you? That would be risking his life.”

”If it were arranged that way, there would be no chief physician in our hospital’s trauma department.” Yao Xin explained earnestly.

”What do you mean?” The patient’s family member reacted strongly.

Yao Xin laughed, ”Every hospital lacks chief physicians. Many hospitals hope to recruit chief physicians.”

”If the duty arrangements are too inhumane, would such a big doctor like Director Wu not know how to leave?”

The patient’s family member said, ”So now, my brother is dead, and we just have to accept our bad luck?”

Yao Xin said, ”The responsibility lies with the perpetrator or the person with equal responsibility, not with our hospital.”

”Our hospital’s general on-duty officers are legally authorized to grant surgical permissions, and we granted authorization at the first opportunity without delaying resuscitation…”

A comrade from the police station said, ”Everyone, it’s understandable that you’re very sad after your family member unfortunately passed away.”

”It’s something none of us wanted to see, but since it has already happened and has become a fact, and the hospital did indeed do its best, yet the outcome remained the same, you just have to accept it and try to move on.”

”The hospital is also quite busy. I just heard Dean Yao saying that there’s another person from the car accident still in the operating room undergoing resuscitation.”

”There may also be other patients coming in, so let’s not waste any more time.”

The person who understood more was the deceased’s brother, who was also primarily responsible for speaking this time: ”What I’m not satisfied with is, why did the other person who was brought in with my brother still have a chance for further resuscitation and not my brother?”

”Is it just a matter of luck, picking one of the two?”

Yao Xin replied, ”It’s not about choosing one of two, nor was it our choice. We’re doing our best in resuscitation, but it’s up to fate. Not being able to save him is not a matter of luck, but rather a difference in their conditions.”

”Our emergency department receives some relatively ordinary mild emergency cases, which are relatively safer and more assured…”

After about a dozen minutes, the patient and family were finally sent away.

Colleagues from the Security Office were responsible for escorting the patient’s family to the morgue to identify the patient and the death certificate, after which Yao Xin rubbed his forehead wearily.

Colleagues from the Medical Affairs Department and the general on-duty office had not left yet.

He looked at Dou Haiqing from the Medical Affairs Department and asked, ”How many cases of these authorized resuscitations, but unsuccessful patients, have been in our hospital this month? Why do I feel like the number is quite a bit higher than before?”

”Dean Yao, this should be the third or fourth case.”

Dou Haiqing said, ”I also asked some colleagues from the surgical department. According to them, the reason why there has been an increase in cases where surgeries authorized by the general on-duty were unsuccessful is because of an increase of at least one-third in the frequency of extreme conditions sent to the operating room by the emergency department.”

”Previously, some of these patients from these conditions would have died in the resuscitation room.”

”If they died in the resuscitation room, the family might have less grievance, since there was no attempted treatment, and the patient was already lost.”

”Entering the operating room and experiencing both human and financial loss, in principle, means the patient’s family still has to pay for considerable resuscitation and surgery fees.”

Administrative departments like Dou Haiqing’s are responsible for analyzing the core causes of medical disputes.

Actually, if putting oneself in their position, Dou Haiqing could also understand the patient’s refusal to accept.

We came, a loved one was gone, and the hospital still asks us to pay.

Am I paying for a body?

But the hospital does indeed need to ask the family for the payment, because under Hua Country’s current medical payment system, if the patient’s family does not pay, the clinical doctors may have to ’share’ the cost!